Is there a setup FEE?
No. Your monthly fee is the only charge.
How do I know how many hours have been tracked?
We will keep a running total of your hours (start times/end times) and send you a weekly report. Or feel free to ask us for a report at any time. If you are running out of time we will notify you well ahead of that.
Do my hours rollover?
Unfortunately unused hours do not rollover. Should you find yourself with too many unused hours we will be happy to discuss other arrangements.
What if I need more hours?
If you go over your limit you can purchase additional hours or upgrade your plan at anytime at a discounted rate. Just ask us for assistance.
WIll MY assistant be working on the weekends?
PA work standard business hours, Monday through Friday. On occasion, should you have a need for weekend coverage and/or special hours or project please contact us prior to discuss options.
Will my Virtual Assistant be working on holidays?
PA observes major U.S. holidays. Your Assistant will be offline and spending quality time with family and friends on these occasions during the year: New Year's Eve - New Year's Day - President's Day - Memorial Day - Independence Day - Labor Day - Thanksgiving - Day After Thanksgiving - Christmas Eve - Christmas Day. When a holiday falls on a weekend, PA will follow the U.S federal day of observance.
Can PA handle scheduling?
Absolutely. Your assistant can coordinate meetings, schedule appointments, and manage your calendar with ease. Simply share and grant your Virtual Assistant access to manage your calendar (We can support Google Calendar, Outlook.. ) It is that simple!
Can my Virtual Assistant make outbound phone calls for me?
We sure can but with some limitations. Your Virtual Assistant is happy to contact vendors, make reservations, and place phone calls for you but they cannot make sales or prospecting calls to solicit customers. Nor can they accept inbound calls. Your Virtual Assistant will be accessible to you by phone. However should you need your Virtual Assistant to receive a call back based on their outbound calls special limited arrangements may be discussed.
Can my Virtual Assistant keep my inbox organized?
Yes we can! Your Virtual Assistant can read, send, delete, organize, filter, and create rules for messages on your behalf. It’s a great way to stay on top of email and keep your inbox tidy while allowing you the freedom to concentrate on your business
Can my Virtual Assistant edit and format a presentation for me?
They we can. Your Virtual Assistant can use Google Presentations, Powerpoint, Word, Excel to format and edit personal or business presentations with your provided content, images and detailed instructions.
Should you have any other questions not answered here please connect with us and we can discuss further.